Saturday, 19 December 2015

LOB Management Coordinator at KPMG

PRINCIPAL DUTIES AND RESPONSIBILITIES


·     Lines of business (LOB) strategy sessions, technical sessions and national accounts meetings.
(i)   Set up all logistics arrangements for the meeting: seek for the venue to hold the meeting and send out meeting invites to all members of the LOB teams.
(ii)     Obtain the details of ‘sold jobs’ and proposals sent: client, fees, nature of work, etc from managers. Confirm the information from the partners.
·     National Accounts meetings

(i)   Coordinate strategy sessions of all national accounts.
§  Work with national accounts managers and partners to ensure all meetings are held.
§  Document and circulate action points of all national accounts’ meetings.
·     Follow-up on Action Points
(i)   Closely follow-up on action points i.e. monitor the implementation of all LOBs and national accounts action points.

§  Extract and compile action points for each member.
§  Circulate the information to the person/group of persons responsible for the action point(s).
§  Closely monitor the deadline for each action point.
·     Client care assessment programme.
Specific action points required include the following:
(i)    Obtain the list of clients for client care assessment programme (CCAP) from the list of top-clients in the previous FY/as may be recommended by the Head, Sales and Marketing.
(ii) Book appointments for the interviews:
§  Liaise with KPMG personnel to obtain the details of the contacts for the interview.
§  Inform the clients of the interview and confirm the receipts /acceptance of the request.
(iii)    Follow-up with the Partner to obtain the report of the interview.
(iv)    Assist with collation, summary and presentations of the findings of the reports 
a)   Minimum Education & Experience:
(i) Minimum of First Degree in Social Sciences (second class upper division) with 3 years working experience in research, strategic planning and/or business development functions.
(ii)   Possession of masters’ degree/professional qualifications will be an added advantage.
b)   Knowledge, Skills & Abilities:

(iii)  Functional/Technical Skills
§  Strong analytical, numerate, problem-solving, report writing and presentation skills.
§  Excellent verbal/oral communications skills
§  Technology appreciation, including a working understanding of MS Office Suite especially Microsoft Excel, Powerpoint and Word.
§  Ability to gather data, compile and make inferences on the information gathered.
§  Good understanding of economic and financial indicators.
§  Ability to be multi-tasking and determined at meeting deadlines.
§  Strong planning, time and workload management, and execution skills
(iv)  Behavioural/Management Development Skills
§  Relationship building and networking skills
§  Strong team building skills
§  Training, coaching and mentoring/supervising abilities.
§  Strong interpersonal skills and ability to work in diverse teams
§  Skills in organising resources and establishing priorities/targets
§  Customer service orientation
§  Diplomacy and tact
§  Confidence and pragmatism

ONLY SHORTLISTED CANDIDATES WILL BE SHORTLISTED AND SUBSEQUENTLY
CONTACTED

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